Novotel Bogotá Parque 93 (Ex Atton) 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,585 أراء

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Novotel Bogotá Parque 93 (Ex Atton) - Image 1
Novotel Bogotá Parque 93 (Ex Atton) - Image 2
Novotel Bogotá Parque 93 (Ex Atton) - Image 3
Novotel Bogotá Parque 93 (Ex Atton) - Image 4
, 110111 BOGOTÁ, Colombia

الوصف

خدمات الفندق الإضافية

  • Accessibility for people with reduced mobility

  • Gym and bike rental

  • 24-hour Business Center

  • Pet-friendly hotel! Small pets welcome.

  • Travel guides, local maps and free newspapers

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Bogotá Parque 93 (Ex Atton)

110111 BOGOTÁ
Colombia

نظام تحديد المواقع العالمي (GPS):4.67516, -74.051745

الهاتف

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANTE QCEVICHE

Its Guadalupe Restaurant has a full breakfast buffer for a good start to your day. There are also a variety of options for children, incl. yogurt, fruits, jellies and juices. Open 6:00 a.m. to 10:00 p.m.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,585 أراء

تقييم TripAdvisor  4.5/5  2,286 أراء

This hotel is a very bad experience.

ملاحظة Tripadvisor 1.0/5

anthonypisano2 Solo travel - تقييم TripAdvisor المعتمد

I am currently a guest at this property for the first time and i have to say it’s absolutely HORRIBLE! I am staying 7 nights and after only one night the toilet was inoperable for many hours, the hair dryer only works on certain settings and overall it’s just not a good experience. And most importantly I am here for very serious surgery and needed my room serviced when I asked at 9am….i returned at 12:00 and the room still had not been cleaned. And now I have called again and after an hour no one has arrived to clean my room! I am extremely disappointed with what a horrible experience this hotel has been for the start of my trip. Don’t stay here, it’s very poor hospitality!

Dear Mr Pisano. Thank you for your time to give us a feedback about your experience during your stay in our hotel, and through our service survey. For us, it is very important to know each detail about our hotel facility and our services too, inside each guest´s experience, in order to follow and to make the necessary corrections when required. The requirements of our guests are very important, and although when you requested them it may have taken us a little longer than usual, we gave you a response and a solution. Thank you for your comments and suggestions, and we are expecting the opportunity to give you a great experience. Cordially, Oscar Tocua M. Team Novotel Bogotá Park 93 Guest Service Novotel Bogota Park 93

Decided to Stay by Parque 93.

ملاحظة Tripadvisor 3.0/5

CaptainKuddles تقييم TripAdvisor المعتمد

Overpriced. Breakfast was ok but the most uncomfortable awkward seats EVER in any restaurtant. Outside of breakfast I cannot recommend the food in the restaurant. besides the ridiculous seats, the food except for brakfast is not good. However, many good restaurants around to eat. It is a "trendy" area around the hotel that is why it is priced so high. I believe the Dann Hotel nearby is a better value.

Dear Guest Thank you for your time to give us a feedback about your experience during your stay in our hotel, and through our service survey. For us, it is very important to know each detail about our hotel facility and our services too, inside each guest´s experience, in order to follow and to make the necessary corrections when required. We sorry for the inconvenience that you had, I already researched what's happened, Thank you for your comments and suggestions, and we are expecting the opportunity to give you a great experience in your next stay Cordially, Oscar Tocua M. Team Novotel Bogotá Park 93 Guest Service Novotel Bogota Park 93

unreliable and rude

ملاحظة Tripadvisor 1.0/5

Pioneer42628689231 تقييم TripAdvisor المعتمد

despite we had a confirmed booking they had no room anymore for us when we arrived. They tried to move us to another hotel. Staff was very rude so we decided to go and solve the problem ourselves. Never would I stay in Novotel again.

Dear guest, As we reported when we arrived at the hotel, we had a maintenance problem that had to be resolved urgently, and for this reason, we had to take several rooms out of service. Due to this, we reserved you in a higher category hotel and with a discount on the rate for you to stay, and as a courtesy the transportation services. Once again we apologize for the inconvenience we caused you. Cordially, Team Novotel Bogotá Park 93 Guest Service Novotel Bogota Park 93

Nice, but needs a bit more.

ملاحظة Tripadvisor 4.0/5

Bet0x1 تقييم TripAdvisor المعتمد

Check-In Process: The check-in process was smooth and efficient. The staff provided me with all the necessary information, including breakfast and restaurant options within the hotel. The front desk staff were consistently helpful and readily available when needed. Location: The hotel enjoys a fantastic location near Parque 93, offering an array of dining options and coffee shops within walking distance. Just across the street, you'll find "Cigarreria Punto 93," a charming local shop that's perfect for purchasing essentials, beer, and liquor. It's reasonably priced, and the owner is always welcoming and happy to accommodate. Safety: Throughout my stay, I felt exceptionally secure in the hotel, thanks to the presence of a security guard in both the lobby and the outside area. Exploring the Parque 93 area was also reassuring, as I always felt safe while walking around, keeping a keen eye on my surroundings. Room: The room was not only comfortable but also impressively clean. The beds were especially comfortable, and the bathroom was spacious and well-maintained. The shower was a highlight of the room. Common Areas: The common areas of the hotel were also exceptionally clean and well-maintained, adding to the overall pleasant stay experience. Breakfast: I must admit that the breakfast experience left much to be desired. I had stayed in another hotel in the Parque 93 vicinity before coming to Novotel, and their breakfast options were far superior. Novotel lacked a toaster, and the available food items were limited to a selection of cheese and hams. The service was lacking, except for the person who greets you and takes your room number. It seemed a bit disorganized, with a lack of focus on catering to the guests' needs. I found myself tidying my table and requesting condiments and utensils several times. This was definitely not the best breakfast experience for a hotel of this caliber. Lobby Bar: The highlight of my stay was undoubtedly the lobby bar. Raul, the bartender, is the reason I would consider returning to Novotel. His exceptional customer service and dedication to mixology are truly remarkable. Raul is a highly knowledgeable bartender who exudes passion for his craft. Novotel is fortunate to have him. It was a bit disappointing that the hotel didn't leverage a talent like Raul to enhance the lobby bar experience further and ensure that every guest stops by to savor what Raul has to offer. I highly recommend trying one of Raul's specialty margaritas; I promise you won't be disappointed. He takes the experience to a whole new level. Overall: In summary, I believe this hotel has the potential to be competitive with others in the surrounding area, but there is untapped potential. For instance, the terrace boasts breathtaking views, but there isn't much to entice guests to sit there. I would suggest relocating the bar to the terrace and having Raul oversee it, which would undoubtedly make it a more enjoyable and inviting space.

Dear Thank you for your time to give us a feedback about your experience during your stay in our hotel, and through our service survey. For us, it is very important to know each detail about our hotel facility and our services too, inside each guest´s experience, in order to follow and to make the necessary corrections when required. We sorry for the inconvenience that you had, I already researched what's happened, Thank you for your comments and suggestions, and we are expecting the opportunity to give you a new great experience in your next stay. Cordially, Team Novotel Bogotá Park 93 Guest Service Novotel Bogota Park 93

Cher ya beaucoup mieux a bogota

ملاحظة Tripadvisor 2.0/5

Ceschin M تقييم TripAdvisor المعتمد

There are much better options in Bogota for the same price. I arrived on a Sunday they asked me to pay even though it is my company that has to pay but on Monday.!!! They could have just taken a credit card deposit but no, otherwise I wouldn't sleep. 200 dollars for a small room without coffee, 1st price toilet bowl, in short frankly there is much better in Bogota

Dear Mr Mathieu, Thank you for taking the time to give us your valuable comments about your stay at the Hotel. For us it is very important and helps us improve and provide a better service. Regarding your reservation, it was made through the Booking platform, and for this type of reservation, the guest must make the payment directly at the hotel. For this reason, you will be charged at the time of check-in just the first night. Only some of our rooms have a coffee maker, and the room that you booked does not have it. However, when you asked for it, we delivered it to you. and Regarding the price of the reservation, it was the one chosen by the person who made your reservation. Thank you very much for his suggestions and we hope to have the opportunity to provide you with a great experience on your next visit to Bogota. Cordially, Team Novotel Bogotá Park 93 Guest Service Novotel Bogota Park 93

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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